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Returns & Exchanges

Customer Service

Please contact customer service by emailing cs@fitnessteeco.com

Customer service hours are Monday - Friday from 8:30AM - 4PM EST

 

Orders in process 

We cannot make changes to orders in production. If you need to update shipping address, please email: cs@fitnessteeco.com

Returns & Exchanges: Email customer service at cs@fitnessteeco.com with your order number in the subject line to receive a return authorization. Returns and exchanges must be requested within 2 weeks of receipt of the order. Items must be returned unworn, unwashed, free of odor, unused, with size tag attached, and otherwise clean. Approved exchanges for a qualified purchase will be fulfilled with a similar item from available stock or issued store credit.

Full Priced items:  All items purchased at full price can be exchanged in new condition.

Sale items: Racerbacks & T-Shirts sold for $7.99 or less are all final sales. Please understand we are selling these at less than 50% off our full retail price or 70% less compared to many other retailers. We accomplish this by streamlining our on-demand production process in limited runs, which helps eliminate waste and the environmental impact inventory creates.

Grab bags: All sales are final on Grab Bags.

Minimum Sales price to qualify for exchange:

  • Standard Racerbacks and T-Shirts at $7.99 ea. or $8.99 ea. for 2XL
  • Scoop Neck Long Sleeve & ¾ Sleeve Shirts at $12.99 ea. or $13.99 ea. for 2XL
  • Hooded Long Sleeve T-Shirts at $16.99 ea. or $17.99 ea. for 2XL
  • Heavy Weight Hoodies at $23.99 ea. 


    Damaged Goods:  Occasionally a product may arrive damaged. These items may be exchanged by emailing cs@fitnessteeco.com with a picture of the damage. Please include your order number in the subject line as this helps us prioritize customer service issues.

    Due to our handmade printing process, garments may vary slightly in size, color, texture, and shape from the photo. Many of our shirts have a distressed effect. All shirts come with our 'FitnessTeeCo' Logo on them, no exceptions.

    Please Ship to:

    Include exchange information including order number

    Fitness Tee Co
    4581 Patterson Ave SE
    Grand Rapids, MI 49512

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